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Refund Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Core Thoughts Consultancy website you agree to our Privacy Policy, Terms of Use and the points below.


Cancellation & Refunds: Classroom Training

Core Thoughts Consultancy Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

  • In case Core Thoughts Consultancy Solutions cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 7 days or more, prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.
  • If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.


Cancellation & Refunds: Online Mock Tests

  • The sample mock tests are available on website and there are no refunds available for the mock tests.

 Note:All refunds will be processed within 30 days of receipt of the refund request.